---
title: Customer self-service, ready on day one.
description: A customer portal and a mobile app for iOS and Android — under your brand, connected to everything in Seamless OS. Plans, payments, usage, eSIMs and support, handled by customers themselves.
---

# Customer self-service, ready on day one.

A customer portal and a mobile app for iOS and Android — under your brand, connected to everything in Seamless OS. Plans, payments, usage, eSIMs and support, handled by customers themselves.

- [Book a demo](#ask)

## Every ticket a customer files is a task they could have done themselves.

A top-up, a plan change, an invoice question — every action a customer can’t do themselves becomes a ticket, a call or a churn risk. With Seamless OS, self-service ships with the platform.

## Everything a customer needs — no ticket required.

### Self-service everything

Plan changes, SIM swaps, top-ups, add-ons, and more — customers handle every action themselves, instantly, in the portal or the app.

### Invoices and payments

Customers see every invoice, update payment methods and pay directly. Fewer payment failures, fewer billing calls, faster resolution.

### Usage in real time

Data, calls and spending — always visible, always current. Customers who can see their usage don’t call to ask about it.

### eSIM install and activation

Download, install and activate eSIMs in seconds — fully digital, straight from the app or web flow. No physical SIMs, no delays.

### AI support built in

The in-app AI agent reads intent and acts inside Seamless OS — from troubleshooting to plan changes — resolving most questions before they reach your team.

### Family plans, one account

Account holders manage every line from one place — data per line, spending limits and approval-based purchases for the whole household.

## White-label out of the box, headless by design.

Both experiences run on the same platform. Launch ours under your brand — and build exactly the experience you want on the same APIs.

### White-label

Your logo, your colors, your tone — on a portal and iOS and Android apps that ship with the platform. Configure the theme, publish and go to market in weeks, not quarters. New platform features reach your customers automatically.

### Headless

Want full control of the experience? Every action in the white-label portal and app runs on public APIs — plans, payments, usage, eSIM provisioning, support. Build your own front end and keep the backend fully automated.

## Tell us what issues your operator is facing

Describe it in your own words. We reply with how it gets removed, not with a brochure.

_We read every message and will be in touch._