Skip to content

Telness Tech is now Valdyr

Read why Telness Tech became Valdyr

The whole customer. One view.

The whole customer.
One view.

Profile, subscriptions, invoices, usage and every interaction in a single record. Customer and subscription management directly in the admin portal — no handovers, no other systems.

Book a demo
A customer record in the admin portal — the account's ID, name, phone and billing addresses in one column, a dated activity feed beside it, and the actions available on the record in a third.

Answering one customer question shouldn’t take five systems.

The profile lives in the CRM, the invoice in billing, the SIM in provisioning and the ticket somewhere else. Every lookup means another system, every action another handover. That’s the change tax on your support floor — Customer 360 removes it.

  • One record, the whole customer

    Profile, contact details, consents, notes and full history in a single searchable record. Support answers from one screen instead of five systems — and sees the same data the network runs on.

  • Subscription management without tickets

    Change plans, swap SIMs, add data, pause a line or port a number directly from the customer view. Every action executes instantly in the network — no handover to another team.

  • Billing in context

    Invoices, payments and adjustments sit next to the subscriptions they belong to. Credit, refund or resend an invoice without leaving the record.

  • Every interaction, one timeline

    Orders, support conversations, notifications and workflow runs land in one chronological feed — from signup to today. Nothing to piece together.

Tell us what issues your operator is facing

Describe it in your own words. We reply with how it gets removed, not with a brochure.

We read every message and will be in touch.