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Telness Tech is now Valdyr

Read why Telness Tech became Valdyr

Built by operators. Built for change.

Built by operators.
Built for change.

The operating system that turns a telco into an AI-native business — built from first-hand experience of running a real operator.

Seamless OS — provisioning, eSIM and premium calls layers over the API

Everything your operator needs to put AI at the core and scale without limits.

A selection of Seamless OS capabilities.

  • Workflows

    A no-code workflow engine spanning fulfillment, billing, campaigns and acquisition. Connects to existing systems and third parties through API calls and webhooks, with real-time execution tracking per step.

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  • AI & MCP

    AI built into the platform, not bolted on — churn prediction, personalization and offer generation running on any LLM, connected through the MCP server.

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  • Billing & revenue

    Recurring and usage-based billing in one engine — rating, invoicing, dunning, tax and payments run automatically on the cycle you define, with revenue assurance built in.

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  • Insights

    Telecom, customer and operational data connected in one place — churn, ARPU, MRR and channel performance in real time, queryable in plain language.

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  • Notifications

    Multi-channel customer messaging with a WYSIWYG editor. Triggered by any system event — activations, renewals, port-ins — or from any step in a workflow. No vendor round-trips.

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  • AI agents

    Agents that read intent and execute actions inside Seamless OS — SIM swaps, plan changes, top-ups — with RAG-grounded answers, guardrails and resolution analytics. 100+ languages.

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  • Product catalog

    One catalog for plans, devices, data packs and value-added services — streaming, insurance, VPN — with bundling, cross-product discounts and volume pricing as configuration.

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  • Travel eSIM

    Destination-based travel data in the same catalog. Coverage in 200+ countries and instant eSIM provisioning are built in — no roaming agreements, no new vendor.

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  • Family plans

    Multi-line accounts on one bill, with per-line limits, role-based permissions, approval-based purchasing and automated multi-line discounts. Fully self-service.

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  • Customer 360

    The whole customer in one view — profile, subscriptions, invoices, usage and every interaction in a single record, with plan changes, SIM swaps and refunds executed directly from it.

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  • Customer portal & mobile app

    A white-label portal and iOS and Android apps where customers handle plan changes, SIM swaps, top-ups and invoices themselves — or build your own experience on the same APIs.

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  • Checkout

    From product selection to paying customer in one flow — a branded checkout for plans and offers, connected to catalog, billing and provisioning. Choose a plan, pay and get connected in a few steps.

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  • Customer engagement

    Behavioral segmentation on live usage and engagement signals — data thresholds, inactivity, roaming — driving automated journeys across app, SMS and email.

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Tell us what issues your operator is facing

Describe it in your own words. We reply with how it gets removed, not with a brochure.

We read every message and will be in touch.