Customer self-service, ready on day one.
Customer self-service,
ready on day one.
A customer portal and a mobile app for iOS and Android — under your brand, connected to everything in Seamless OS. Plans, payments, usage, eSIMs and support, handled by customers themselves.
Every ticket a customer files is a task they could have done themselves.
A top-up, a plan change, an invoice question — every action a customer can’t do themselves becomes a ticket, a call or a churn risk. With Seamless OS, self-service ships with the platform.
Everything a customer needs — no ticket required.
Self-service everything
Plan changes, SIM swaps, top-ups, add-ons, and more — customers handle every action themselves, instantly, in the portal or the app.
Invoices and payments
Customers see every invoice, update payment methods and pay directly. Fewer payment failures, fewer billing calls, faster resolution.
Usage in real time
Data, calls and spending — always visible, always current. Customers who can see their usage don’t call to ask about it.
eSIM install and activation
Download, install and activate eSIMs in seconds — fully digital, straight from the app or web flow. No physical SIMs, no delays.
AI support built in
The in-app AI agent reads intent and acts inside Seamless OS — from troubleshooting to plan changes — resolving most questions before they reach your team.
Family plans, one account
Account holders manage every line from one place — data per line, spending limits and approval-based purchases for the whole household.
White-label out of the box, headless by design.
Both experiences run on the same platform. Launch ours under your brand — and build exactly the experience you want on the same APIs.
White-label
Your logo, your colors, your tone — on a portal and iOS and Android apps that ship with the platform. Configure the theme, publish and go to market in weeks, not quarters. New platform features reach your customers automatically.
Headless
Want full control of the experience? Every action in the white-label portal and app runs on public APIs — plans, payments, usage, eSIM provisioning, support. Build your own front end and keep the backend fully automated.